Inbound Call Center Representative - up to $14 an hour

Location: Denver
Posted on: November 14, 2024

Job Description:

Are you looking for a chance to join a successful company offering full Medical, Dental, Life, Vision, 401K and overtime pay ? while helping patients while their doctor is out of the office? As Inbound Call Center Representative, you will be providing 5-star customer service, account access and transaction requests by telephone in our Downtown or Englewood call center. You may also escalate calls to higher tiers/other departments when required.

If you have a knack for making people feel well-served and cared for no matter what the issue, this is the right path for you! You will be the consummate problem solver, answering customer calls according to established procedure. You must maintain an excellent working knowledge of company products and services. If you enjoy assisting customers and fellow employees in a friendly, efficient and professional manner with room to grow, this role as an Inbound Call Center Representative is great for you.

* Two years of consistent phone and/or customer-facing experience with demonstrated ability to provide solutions according to professional standards * One year of health care insurance experience preferred

* Good written and verbal communication skills, especially listening and problem solving

* General knowledge of computer systems and multi-line telephones

If your passion is helping people and you are excited about working in a small family oriented call center with great folks like yourself, send us your resume today. The next step in your career is waiting. Apply today. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

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